Zero Tolerance Policy
Our staff are here to help you. They will be polite and helpful and treat all patients with dignity and respect. Our staff have the right to be treated with courtesy, dignity and respect in return.
In order for the practice to provide a high standard of care for patients our staff must be able to work in an environment that is free from the following:
Such inappropriate behaviour towards our staff may result in patients being removed from the practice, and reported to the police. Legal action may also be taken where it is appropriate.