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Noticeboard

Appointments

The Triangle Group Surgery operates an appointment system. An appointmnet will last a maximum of 10 minutes. Appointments with a doctor or nurse must be made beforehand. Walk-in appointments are available only for children under the age of 16 during the evening surgery every day from 3pm - 5:30pm except Monday when it starts at 3:30pm

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the Online Services link to cancel your appointment.

Results over the phone

Results of smears, swabs, x-rays and blood tests are available by phone between 3:00pm – 6:00pm, for the patient only. Please note that results normally take one week to be notified to the practice. It is the patient’s responsibility to follow-up on their test results.

Zero Tolerance

Zero Tolerance Policy

Our staff are here to help you. They will be polite and helpful and treat all patients with dignity and respect. Our staff have the right to be treated with courtesy, dignity and respect in return.

In order for the practice to provide a high standard of care for patients our staff must be able to work in an environment that is free from the following:

    • Abusive behaviour

    • Violence

    • Harassment

        • Aggressive behaviour

      Such inappropriate behaviour towards our staff may result in patients being removed from the practice, and reported to the police. Legal action may also be taken where it is appropriate.

       

       

       

       



       
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