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Noticeboard

Appointments

The Triangle Group Surgery operates an appointment system. An appointmnet will last a maximum of 10 minutes. Appointments with a doctor or nurse must be made beforehand. Walk-in appointments are available only for children under the age of 16 during the evening surgery every day from 3pm - 5:30pm except Monday when it starts at 3:30pm

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the Online Services link to cancel your appointment.

Results over the phone

Results of smears, swabs, x-rays and blood tests are available by phone between 3:00pm – 6:00pm, for the patient only. Please note that results normally take one week to be notified to the practice. It is the patient’s responsibility to follow-up on their test results.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply write to the Practice Manager and he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated.



 
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