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Noticeboard

Appointments

The Triangle Group Surgery operates an appointment system. An appointmnet will last a maximum of 10 minutes. Appointments with a doctor or nurse must be made beforehand. Walk-in appointments are available only for children under the age of 16 during the evening surgery every day from 3pm - 5:30pm except Monday when it starts at 3:30pm

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the Online Services link to cancel your appointment.

Results over the phone

Results of smears, swabs, x-rays and blood tests are available by phone between 3:00pm – 6:00pm, for the patient only. Please note that results normally take one week to be notified to the practice. It is the patient’s responsibility to follow-up on their test results.

DPA FOI

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information



 
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