The Triangle Group Surgery operates an appointment system. An appointmnet will last a maximum of 10 minutes. Appointments with a doctor or nurse must be made beforehand. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the Online Services link to cancel your appointment.

Results over the phone

Results of smears, swabs, x-rays and blood tests are available by phone between 3:00pm – 6:00pm, for the patient only. Please note that results normally take one week to be notified to the practice. It is the patient’s responsibility to follow-up on their test results.

Repeat Prescription Requests

Routine repeat prescriptions may be requested if you are on long term medication. At the practice

Routine prescription requests may be made by:

  • Filling in the request form attached to the previous repeat prescription issued
  • Filling in a Repeat Prescription Request Form (available at the reception)
  • Making a hand written request for the prescription required

green pillsRoutine prescription requests may be dropped off at:

  • The reception desk
  • The drop box in the surgery porch
  • Faxed in

Routine prescriptions may be picked up at:

  • The reception desk
  • Prescriptions can be posted to you if you send a self-addressed stamped envelope.
  • Prescriptions may be picked up by others on your behalf. An ID may be required to confirm their identity.


Routine prescription requests may be made online:

  • You are required to register for ONLINE ACCESS at the practice (in person) beforehand in order to request for repeat prescriptions online. Registration for ONLINE ACCESS is different from registering as a patient. This is a separate registration that allows you to access our online system and is only required once.
  • You will be given a patient ONLINE ACCESS registration form which can only be given to you in person for confidentiality reasons. This form will contain data you will need to log into our appointment and repeat prescription request system.
  • Once you have your patient ONLINE ACCESS registration form, click on the following link On your first use of the Online system, you must register online. Enter your PIN, practice Number, Access ID and NHS Number in the required fields and click Submit. (This information is on your Patient ONLINE ACCESS Registration Form) You will then be asked to give some security details about yourself. Complete the information and click Submit.

pill Click Here to order your repeat prescription online


  • ALL repeat prescriptions (requested at the practice or online) will be ready in 48hrs.
  • Repeat prescription requests CANNOT be made over the phone.
  • Requests for NEW or HOSPITAL prescriptions have to be reviewed by the doctor. These also will be ready in 48hours.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website