Welcome to the Triangle Group Practice

Triangle Group Practice has been operating in Central Lewisham for over 35 years. It serves a population of over 6800 patient from diverse ethnic and social backgrounds.

There is a public pay and display Car Park opposite the Surgery

 

 

Information:
Getting through to us just got easier.

We’ve introduced Emma, an intelligent phone assistant, to answer your calls instantly.

No more engaged tones. No more waiting on hold, just tell Emma what you need- whether it’s an appointment, a prescription query, or something else-and she’ll take care of it.

Our reception team is still here for you. Emma simply helps us answer every call, every time.


New Emma – Your Questions Answered

What is Emma?

Emma is an AI phone assistant that answers calls to the surgery instantly. She can help with appointment requests, prescription queries, and general enquiries.

Why are you using Emma?

To make sure every call is answered straight away — no more engaged tones or waiting on hold.

Can I still speak to a receptionist?

Yes. Just ask Emma, and she’ll put you through. Our team is still here for you.

Is my information safe?

Yes. Emma is designed for the NHS and meets strict data protection and clinical safety standards.

When is Emma available?

Emma answers calls during our normal surgery opening hours.

 

Opening Times

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If you require urgent medical treatment when we are closed
  please call 111

In an emergency please call 999

NHS Friends and Family

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WHATS APP CHANNEL

Dear Patients, We are pleased to introduce our new WhatsApp Channel designed to keep you informed and connected with our surgery.
This service will provide you with important updates, health tips, and other valuable information directly to your phone.
Please note that this is a channel, which means you will receive messages from us. Recipients in a WhatsApp Channel won’t see each other’s contact information. 
Make sure when you add the channel you click on follow and make sure the notifications are UNMUTED.

View channel


 

Page last reviewed: 13 March 2026
Page created: 10 August 2022